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Tip - How to Mute the Audio in a Skype for Business Call

I have talked to several people lately who have had the need to mute the audio coming from a Skype for Business meeting or web conference.  Not mute their microphone, but the speaker/headset audio stream from the conference.  They they are needing to listen to something else  – take another call, listen to music while they just watch the conference, or even trying to participate in two conference calls at the same time.

They have struggled in the Skype for Business 2016 client on how to control this, so I wanted to pass along a couple of tips.

The simplest option to just mute the incoming audio stream is using . . . → Read More: Tip–Muting the Audio in a Skype for Business Call

5 Tips to Improve Skype for Business Wi-Fi Performance

This article offers 5 tips to increase overall performance for Skype for Business (Sfb) over Wi-Fi at home or a Public Hotspot. These tips were created from my own experiences at home and using Wi-Fi in different circumstances. 

Delivering a good SfB Wi-Fi experience in the enterprise is a much larger topic with more infrastructure and configuration options and recommendations. A good start here is Microsoft’s Guide “Ensuring an Enterprise Class Wireless Skype for Business Experience” which provides end to end planning, best practices, and proactive maintenance and operations to deliver enterprise grade Wireless Skype for Business service.

Here are the 5 tips I will discuss:

Make Sure the . . . → Read More: 5 Tips to Improve Skype for Business Wi-Fi Performance

Enabling Skype for Business Users to Join a Conference via “Call Me At”

A scenario I have come across several times and usually forget the answer to is:

What configuration does a Lync user require to be enabled for the ‘Call me at’ conference feature?  

In this post I will address that question and some common end-user challenges with using this feature.

If you are not familiar with it, the ability to join a conference using the “Call me at” option it is a powerful communication feature. In Microsoft Skype for Business (SfB) and Lync, it allows end-users joining a SfB conference call (i.e. participants) to join the audio portion of the call by having the SfB server call out to whatever . . . → Read More: Enabling Skype for Business Users to Join a Conference via “Call Me At”

Skype for Business Mobile Client Preview Release

Details of the Skype for Business mobile client were announced today, along with an associated preview program here: https://blogs.office.com/2015/08/11/announcing-the-technical-preview-of-skype-for-business-apps-for-ios-and-android/. Both Skype for Business online and on-premises (Lync and Skype) can sign-up for the preview program if the mobile features are deployed today. To participate, either an IT administrator or tenant administrator nominates 4 of their end-users here: https://www.skypepreview.com/.

Each participate is identified by name with their device type and OS version, and individual instructions are sent to them to participate.

In addition to the details in the Microsoft Office blog post, are are some details to clarify common questions:

The Skype for Business mobile client replaces (upgrades) the Lync . . . → Read More: Skype for Business Mobile Client Preview Release

Skype for Business News

In case you missed it, on the eve of Microsoft Ignite, the Skype for Business Server 2015 build has been officially released – the RTM version is available for download on MSDN (thanks to fellow MVP Jeff Schertz for alerting me to this):

The download is 1.4 GB. Just a reminder, it is an in-place upgrade from Lync Server 2013 with no additional hardware requirements.

The TechNet documentation was released a couple of days ago and is available here: https://technet.microsoft.com/en-us/library/gg398616.aspx.

Fellow MVP Matt Landis has already done a nice job on a Step by Step Skype for Business Server 2015 In Place Upgrade blog post.

And lastly, Microsoft . . . → Read More: Skype for Business News

New Skype for Business Information and Training Available

I’ve fielded a lot of questions about the next release of Microsoft Lync Server – rebranded as Skype for Business – in the last few months.  The questions have been difficult to answer because public information has been limited up to this point. Microsoft recently announced that Skype for Business Training is being rolled into the Office 365 Summit series. 

This training includes information about the next release of Lync (SFB) including the following:

You can read more information about it here:  http://blogs.office.com/2015/01/14/skype-business-sessions-now-included-office-365-summits/.

If you cannot attend in person, there are many Skype for Business Webcasts you can sign-up for and attend by registering here: https://infopedia.eventbuilder.com/index.asp?landingpageid=7p1c8p, including:

Introduction . . . → Read More: New Skype for Business Information and Training Available

Skype and Lync on a SMART TV

An early Christmas present in the form of a new SMART TV (Samsung) brought visions of sugar plums dancing in my head – communicating with my Lync contacts on my couch via the built-in Skype application on my TV. While Skype in your living room on a SMART TV is old news, I was looking forward to seeing and communicating with my Lync contacts (via Skype & Lync Federation) with no PC, Tablet, Phone, or Gaming device – just my TV.  Here is what the Skype sign-in screen looks like when you start it on a SMART TV:

Skype Federation with Lync is not Possible yet on your SMART . . . → Read More: Skype and Lync on a SMART TV

A Summary of Recent Updates for Lync 2013, Lync 2010, and Skype

There has been a smattering of updates in the recent days covering Lync 2013, Lync 2010, and Skype. This post summarizes all the releases and highlights what is noteworthy. The October 2013 Updates cover 5 major areas:

Lync Server 2013 Lync 2013 Mobile Client Updates Lync 2010 Client and Server Lync Phone Edition Updates Skype for Kindle & iOS7 Devices Lync Server 2013

The October 2013 Cumulative Updates for Lync Server are summarized and available here: http://support.microsoft.com/kb/2809243.

One headline feature included in this cumulative update is “Operator Assistance” (see Update that enables the operator assistance feature during a PSTN dial-in conference in a Lync Server 2013 environment).  This feature, when . . . → Read More: A Summary of Recent Updates for Lync 2013, Lync 2010, and Skype

Lync Summer 2013 Roundup

Many folks are doing what I did this week – returning from vacation and catching up on what’s new in the world of Lync. If you have been in-and-out this summer, this post provides a high level run down of what is new and significant in the Lync world in July and August.

Updates for the Lync 2013 Server & Client

July kicked off with significant updates for both the server and client. If you have not rolled these out yet, pay special attention to the Important Notes below for the client updates (although Windows Update has hopefully taken care of all the updating by now).

July 2013 Updates (aka . . . → Read More: Lync Summer 2013 Roundup