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5 Tips & Reminders for End Users During a SIP Address Change

SIP address changes inside organizations are usually challenging – for the IT team making the change and the end users experiencing the change. For those unfamiliar with the SIP address change, it involves a change to either:

The format of the left-hand side (e.g. user-id@domain.com changing to firstname.lastname@domain.com) The domain name on the right-hand side of the @ sign (e.g. user@domain.com changes to user@new_domain.com)

This blog entry contains key reminders to end users going through the SIP address change process.

The impact to end users will depend somewhat on the Lync or Skype for Business (SfB) deployment and the clients used.

In most environments however, end users need to take . . . → Read More: 5 Tips & Reminders for End Users During a SIP Address Change

DNS Records in a Skype for Business Hybrid Deployment

The DNS records for a Skype for Business (SfB) on-premises deployment can be somewhat complex, but are well documented (see Microsoft TechNet – DNS requirements for Skype for Business).  While working on a recent hybrid Skype for Business (SfB) deployment, I realized there is a lot of confusion. This was a classic hybrid deployment – some SfB servers and users on-premises, and some in SfB Online sharing one DNS namespace. This article aims to clear up some of this confusion.

The unique question that comes up in hybrid is where should I point my DNS records for clients to logon?  On-premises or online?

The general golden rule in a SfB . . . → Read More: DNS Records in a Skype for Business Hybrid Deployment

Five Productivity Tips to get the most from Skype for Business

As a daily user of Skype for Business and someone who specializes in it, I often see other users struggle with some relatively common usage scenario’s in the client. This blog entry describes 5 productivity tips that will increase the productivity of Skype for Business users in specific situations.

1) Easily Start a Group Conversation from an Outlook Meeting

I frequently see the need for this and it is a real productivity booster. Many times users are participating in a meeting from their Outlook calendar which does not have a corresponding Skype for Business (SfB) meeting or conference.  Typically these meetings have a mix of internal and external participants with . . . → Read More: Five Productivity Tips to get the most from Skype for Business

Managing Skype for Business Online Administrator Rights

With an Office 365  Skype for Business Online (SfB Online) tenant that has several SfB Administrators, I frequently need to review who has Administrator access – that is – who has the ability to see, and change, SfB settings. This includes everything from SfB service settings, user settings, to permission changes. This blog entry explains the basics for Skype for Business Online administrator permissions and how to easily review them.

The Basics

SfB Online Administrator permissions leverage the default Office 365 Admin Roles and their associated Permissions in Office 365. Office 365 has predefined administrator roles, and each role has a set of permissions which allow the Office 365 user . . . → Read More: Managing Skype for Business Online Administrator Rights

Enabling Skype for Business Users to Join a Conference via “Call Me At”

A scenario I have come across several times and usually forget the answer to is:

What configuration does a Lync user require to be enabled for the ‘Call me at’ conference feature?  

In this post I will address that question and some common end-user challenges with using this feature.

If you are not familiar with it, the ability to join a conference using the “Call me at” option it is a powerful communication feature. In Microsoft Skype for Business (SfB) and Lync, it allows end-users joining a SfB conference call (i.e. participants) to join the audio portion of the call by having the SfB server call out to whatever . . . → Read More: Enabling Skype for Business Users to Join a Conference via “Call Me At”

Skype for Business Mobile Client Preview Release

Details of the Skype for Business mobile client were announced today, along with an associated preview program here: https://blogs.office.com/2015/08/11/announcing-the-technical-preview-of-skype-for-business-apps-for-ios-and-android/. Both Skype for Business online and on-premises (Lync and Skype) can sign-up for the preview program if the mobile features are deployed today. To participate, either an IT administrator or tenant administrator nominates 4 of their end-users here: https://www.skypepreview.com/.

Each participate is identified by name with their device type and OS version, and individual instructions are sent to them to participate.

In addition to the details in the Microsoft Office blog post, are are some details to clarify common questions:

The Skype for Business mobile client replaces (upgrades) the Lync . . . → Read More: Skype for Business Mobile Client Preview Release

Skype for Business News

In case you missed it, on the eve of Microsoft Ignite, the Skype for Business Server 2015 build has been officially released – the RTM version is available for download on MSDN (thanks to fellow MVP Jeff Schertz for alerting me to this):

The download is 1.4 GB. Just a reminder, it is an in-place upgrade from Lync Server 2013 with no additional hardware requirements.

The TechNet documentation was released a couple of days ago and is available here: https://technet.microsoft.com/en-us/library/gg398616.aspx.

Fellow MVP Matt Landis has already done a nice job on a Step by Step Skype for Business Server 2015 In Place Upgrade blog post.

And lastly, Microsoft . . . → Read More: Skype for Business News

New Skype for Business Information and Training Available

I’ve fielded a lot of questions about the next release of Microsoft Lync Server – rebranded as Skype for Business – in the last few months.  The questions have been difficult to answer because public information has been limited up to this point. Microsoft recently announced that Skype for Business Training is being rolled into the Office 365 Summit series. 

This training includes information about the next release of Lync (SFB) including the following:

You can read more information about it here:  http://blogs.office.com/2015/01/14/skype-business-sessions-now-included-office-365-summits/.

If you cannot attend in person, there are many Skype for Business Webcasts you can sign-up for and attend by registering here: https://infopedia.eventbuilder.com/index.asp?landingpageid=7p1c8p, including:

Introduction . . . → Read More: New Skype for Business Information and Training Available

Lync to be Rebranded as “Skype for Business”

It is official – the next version of Lync is being renamed “Skype for Business” in the first half of 2015!

The news was released today on Skype’s main blog:

Introducing Skype for Business

“In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release, and updates to the service in Office 365. We believe that Skype for Business will again transform the way people communicate by giving organizations reach to hundreds of millions of Skype users outside the walls of their business”.

What you need to know:

There will still be two distinct products: Skype for . . . → Read More: Lync to be Rebranded as “Skype for Business”