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Direct SIP Integration between Mitel Communications Director (MCD) and Microsoft Lync Server 2013

If you’re looking for an introduction and reference guide on how to establish Direct SIP integration between Mitel Communications Director (MCD) and Microsoft Lync Server 2013, this blog article will help you. Note – Mitel Communications Director (MCD) is the re-branded name for the Mitel 3300 IP-PBX starting in MCD Version 4.

Mitel is a qualified IP-PBX vendor for direct SIP connection, and the last version to be officially qualified was the Mitel 3300 version This guide provides guidance for establishing Direct SIP with the new Mitel MCD Version 6, so it is officially unsupported by both Microsoft and Mitel, but practically it has successfully been used several times.

. . . → Read More: Direct SIP Integration between Mitel Communications Director (MCD) and Microsoft Lync Server 2013

Allowing Anonymous Presenters in a Lync Meeting

I have participated in several Lync meetings recently where an anonymous attendee – an external partner or customer for example – was attending the web conference and the organizer wanted them to share content (an PowerPoint presentation for example) but they could not – the option to “Share” in the Lync Web App client was not available.

This is a quick blog post to show organizers of Lync Meetings how to enable anonymous participants to share content when they are participating via the Lync Web App.

When a meeting is scheduled in Outlook, or an existing Lync meeting is edited, there is a Meeting Options button beside the Lync Online . . . → Read More: Allowing Anonymous Presenters in a Lync Meeting

A Recent 360 Tour of Lync

Myself and Greg Thomas (from Openjive) launched a new Lync Users Group in Ottawa, Canada last week.

The inaugural meeting was a great experience and the bulk of it was Greg and I doing an end-to-end platform tour of Lync with demonstrations so that everyone had a good background to go deeper into specific Lync and UC topics at future meetings.  It was quite a challenge to cover such an expansive topic in 1 hour, but we did it (ok – it took us 1.5 hours)!  To achieve this (including a brief ‘State of Affairs’ on Skype, Yammer, and Lync Online) we had to keep the topics at a very . . . → Read More: A Recent 360 Tour of Lync

Lync 2013 November Update – A Much Anticipated Client Fix

In case you missed it, the November 2013 Lync 2013 update has arrived. The Lync 2013 client update has some very noteworthy fixes and new features:

The Exchange Calendar (Free/Busy) Presence Integration bug introduced in the last update is now fixed. Participant photo’s will be shown directly in an Instant Messaging conversation window Login Trace Files will be easily accessible right in the main File menu Photo’s can be set from a Public Web Site URL (this feature had previously been there and removed) New Record Options – different resolutions can be selected for client-side recordings.

On the Lync 2013 client we now have full spellcheck and and Presence working . . . → Read More: Lync 2013 November Update – A Much Anticipated Client Fix

A Summary of Recent Updates for Lync 2013, Lync 2010, and Skype

There has been a smattering of updates in the recent days covering Lync 2013, Lync 2010, and Skype. This post summarizes all the releases and highlights what is noteworthy. The October 2013 Updates cover 5 major areas:

Lync Server 2013 Lync 2013 Mobile Client Updates Lync 2010 Client and Server Lync Phone Edition Updates Skype for Kindle & iOS7 Devices Lync Server 2013

The October 2013 Cumulative Updates for Lync Server are summarized and available here: http://support.microsoft.com/kb/2809243.

One headline feature included in this cumulative update is “Operator Assistance” (see Update that enables the operator assistance feature during a PSTN dial-in conference in a Lync Server 2013 environment).  This feature, when . . . → Read More: A Summary of Recent Updates for Lync 2013, Lync 2010, and Skype

Lync Summer 2013 Roundup

Many folks are doing what I did this week – returning from vacation and catching up on what’s new in the world of Lync. If you have been in-and-out this summer, this post provides a high level run down of what is new and significant in the Lync world in July and August.

Updates for the Lync 2013 Server & Client

July kicked off with significant updates for both the server and client. If you have not rolled these out yet, pay special attention to the Important Notes below for the client updates (although Windows Update has hopefully taken care of all the updating by now).

July 2013 Updates (aka . . . → Read More: Lync Summer 2013 Roundup

Anatomy of a SIP Domain Change


Mergers, acquisitions, and branding initiatives usually necessitate a significant but poorly understood change to a Lync Server deployment: a change to the domain name used in the Lync user SIP address (the right-hand-side of the @ sign).

Making this change in a way that minimizes user disruption is a challenge. This blog post aims to provide additional insight and guidance on the user impact, the process to follow, and what changes are required to your infrastructure.

It was written for Lync Server 2010, but all of it should be applicable to Lync Server 2013 (as far as I know).

This post focuses on changing the SIP domain portion of . . . → Read More: Anatomy of a SIP Domain Change

SIP Trunking 101 with Lync Server 2013

I will start this blog post with a caveat: it is huge and more of a beginners encyclopedia of Lync SIP trunking configuration and troubleshooting tips than a blog post! It also adds some new specific Lync Server 2013 configuration information to the existing information available on configuring a SIP trunk with previous releases of Lync Server.

It includes some great tips on getting up and running with a SIP Trunk and I am hoping it is one of the best troubleshooting reference for Lync Server and SIP trunk connectivity available. If you are familiar with SIP trunking and Lync and are having some issues, you might want to skip . . . → Read More: SIP Trunking 101 with Lync Server 2013

Kuando BusyLight for Lync 2013

Kuando’s BusyLight has been a fan favorite in the Lync community for sometime. I rarely write about Lync products on this blog, but I find this product unique because it touches on the ability to extend the power of Lync’s presence into the physical world – using customer hardware – which can potentially increase productivity in the work environment.

For me, the ability to physically show my Lync Presence in the front of my office and not be disturbed when I was busy or on a conference call was enough of a carrot to give it a whirl. Kuando recently released updated software that integrates with Lync that supports . . . → Read More: Kuando BusyLight for Lync 2013