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By Curtis Johnstone, on November 30th, 2017 I have talked to several people lately who have had the need to mute the audio coming from a Skype for Business meeting or web conference. Not mute their microphone, but the speaker/headset audio stream from the conference. They they are needing to listen to something else – take another call, listen to music while they just watch the conference, or even trying to participate in two conference calls at the same time.
They have struggled in the Skype for Business 2016 client on how to control this, so I wanted to pass along a couple of tips.
The simplest option to just mute the incoming audio stream is using . . . → Read More: Tip–Muting the Audio in a Skype for Business Call
By Curtis Johnstone, on March 30th, 2017 Some said it wouldn’t happen. Some said it couldn’t be done. Well, it’s here 🙂
After several years, I have made a major overhaul to the RUCT tool – a simple native Windows application to troubleshoot Skype for Business & Lync Sign-in, DNS, and Certificate issues.
With the release of several similar good free Microsoft tools over the past few years (such as the Microsoft Lync Connectivity Analyzer), I didn’t see the need to upgrade this tool. But after repeated requests it was obvious it was filling a need that other tools were not. During a recent Skype for Business hybrid implementation, I ended up going back to this tool . . . → Read More: Major Update to the Remote UC Troubleshooting Tool (RUCT)
By Curtis Johnstone, on January 12th, 2017 This article offers 5 tips to increase overall performance for Skype for Business (Sfb) over Wi-Fi at home or a Public Hotspot. These tips were created from my own experiences at home and using Wi-Fi in different circumstances.
Delivering a good SfB Wi-Fi experience in the enterprise is a much larger topic with more infrastructure and configuration options and recommendations. A good start here is Microsoft’s Guide “Ensuring an Enterprise Class Wireless Skype for Business Experience” which provides end to end planning, best practices, and proactive maintenance and operations to deliver enterprise grade Wireless Skype for Business service.
Here are the 5 tips I will discuss:
Make Sure the . . . → Read More: 5 Tips to Improve Skype for Business Wi-Fi Performance
By Curtis Johnstone, on August 10th, 2016 The DNS records for a Skype for Business (SfB) on-premises deployment can be somewhat complex, but are well documented (see Microsoft TechNet – DNS requirements for Skype for Business). While working on a recent hybrid Skype for Business (SfB) deployment, I realized there is a lot of confusion. This was a classic hybrid deployment – some SfB servers and users on-premises, and some in SfB Online sharing one DNS namespace. This article aims to clear up some of this confusion.
The unique question that comes up in hybrid is where should I point my DNS records for clients to logon? On-premises or online?
The general golden rule in a SfB . . . → Read More: DNS Records in a Skype for Business Hybrid Deployment
By Curtis Johnstone, on September 22nd, 2015 A quick post about a misleading error you might experience in a Lync Server 2013 topology with one Persistent Chat Pool servicing multiple sites and front-end pools. Using one Persistent Chat (PS) pool for multiple sites or pools is a supported Topology configuration, but the errors outlined in this blog post are triggered after deploying Persistent Chat, or a new Lync Site using an existing PS Pool, and forgetting to set a Persistent Chat Site or Pool policy. I assume this experience is the same with Skype for Business Server, but I have not verified that.
Forgetting to set the Persistent Chat Policy can be tricky because to the end-user, . . . → Read More: Persistent Chat with Multiple Front-End Sites and Pools
By Curtis Johnstone, on August 24th, 2015 A scenario I have come across several times and usually forget the answer to is:
What configuration does a Lync user require to be enabled for the ‘Call me at’ conference feature?
In this post I will address that question and some common end-user challenges with using this feature.
If you are not familiar with it, the ability to join a conference using the “Call me at” option it is a powerful communication feature. In Microsoft Skype for Business (SfB) and Lync, it allows end-users joining a SfB conference call (i.e. participants) to join the audio portion of the call by having the SfB server call out to whatever . . . → Read More: Enabling Skype for Business Users to Join a Conference via “Call Me At”
By Curtis Johnstone, on August 11th, 2015 Details of the Skype for Business mobile client were announced today, along with an associated preview program here: https://blogs.office.com/2015/08/11/announcing-the-technical-preview-of-skype-for-business-apps-for-ios-and-android/. Both Skype for Business online and on-premises (Lync and Skype) can sign-up for the preview program if the mobile features are deployed today. To participate, either an IT administrator or tenant administrator nominates 4 of their end-users here: https://www.skypepreview.com/.
Each participate is identified by name with their device type and OS version, and individual instructions are sent to them to participate.
In addition to the details in the Microsoft Office blog post, are are some details to clarify common questions:
The Skype for Business mobile client replaces (upgrades) the Lync . . . → Read More: Skype for Business Mobile Client Preview Release
By Curtis Johnstone, on November 4th, 2014 The world of UC and Lync is complex – especially when it comes down to remembering specific details of what configuration is required to enable specific feature sets. One of the goals of this blog has always been to make it extremely easy to remember basic important details at a moments notice.
Recently I had to reacquaint myself (again!) with the steps for enabling a user for PSTN dial-in conferencing.
Once the Lync system is completely configured and able to host PSTN dial-in conferences, the four key requirements you need to remember about enabling a Lync user are:
They do NOT need to be enabled for Enterprise Voice. To DO . . . → Read More: Basic Requirements for Enabling a Lync User for PSTN Dial-In Conferencing
By Curtis Johnstone, on October 23rd, 2014 [This is a guest blog post authored by Microsoft PowerShell MVP and expert Kirk Munro. You can reach Kirk through his blog at poshoholic.com or through his Twitter handle @poshoholic].
I am often invited into Lync meetings that I want to passively watch and/or listen to on a second screen while I continue doing other work on my main monitor. Unfortunately, whenever I switch the active application away from the Lync client during these meetings, Lync plays the IM notification chime every time someone else in the meeting sends out an IM to the meeting attendees. On some of these meetings, which have dozens of attendees, there is a lot . . . → Read More: How To Stop Lync From Chiming In So Much
By Curtis Johnstone, on July 14th, 2014 I discovered a fantastic set of free Microsoft content recently and wanted to share it with my readers. Eric Ligman from Microsoft has put together what he calls the:
Largest collection of FREE Microsoft eBooks ever, including: Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, Office 2010, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, and much more
In addition to some good Lync content there are some valuable free resources for Microsoft Exchange, Office 365, SharePoint, PowerShell, and Azure. You can access it all here:
http://blogs.msdn.com/b/mssmallbiz/archive/2014/07/07/largest-collection-of-free-microsoft-ebooks-ever-including-windows-8-1-windows-8-windows-7-office-2013-office-365-office-2010-sharepoint-2013-dynamics-crm-powershell-exchange-server-lync-2013-system-center-azure-cloud-sql.aspx
There are ten Lync specific digital publications available. Many of them you have seen . . . → Read More: Free Microsoft Lync eBooks
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Legal The posts and information on this blog are provided “as is” with no warranties and confer no rights. The opinions expressed on this site are mine and mine alone, and do not necessarily represent those of my employer or anyone else for that matter. All trademarks acknowledged. Copyright 2020 Curtis Johnstone.
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