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Tip - How to Mute the Audio in a Skype for Business Call

I have talked to several people lately who have had the need to mute the audio coming from a Skype for Business meeting or web conference.  Not mute their microphone, but the speaker/headset audio stream from the conference.  They they are needing to listen to something else  – take another call, listen to music while they just watch the conference, or even trying to participate in two conference calls at the same time.

They have struggled in the Skype for Business 2016 client on how to control this, so I wanted to pass along a couple of tips.

The simplest option to just mute the incoming audio stream is using . . . → Read More: Tip–Muting the Audio in a Skype for Business Call

5 Tips to Improve Skype for Business Wi-Fi Performance

This article offers 5 tips to increase overall performance for Skype for Business (Sfb) over Wi-Fi at home or a Public Hotspot. These tips were created from my own experiences at home and using Wi-Fi in different circumstances. 

Delivering a good SfB Wi-Fi experience in the enterprise is a much larger topic with more infrastructure and configuration options and recommendations. A good start here is Microsoft’s Guide “Ensuring an Enterprise Class Wireless Skype for Business Experience” which provides end to end planning, best practices, and proactive maintenance and operations to deliver enterprise grade Wireless Skype for Business service.

Here are the 5 tips I will discuss:

Make Sure the . . . → Read More: 5 Tips to Improve Skype for Business Wi-Fi Performance

DNS Records in a Skype for Business Hybrid Deployment

The DNS records for a Skype for Business (SfB) on-premises deployment can be somewhat complex, but are well documented (see Microsoft TechNet – DNS requirements for Skype for Business).  While working on a recent hybrid Skype for Business (SfB) deployment, I realized there is a lot of confusion. This was a classic hybrid deployment – some SfB servers and users on-premises, and some in SfB Online sharing one DNS namespace. This article aims to clear up some of this confusion.

The unique question that comes up in hybrid is where should I point my DNS records for clients to logon?  On-premises or online?

The general golden rule in a SfB . . . → Read More: DNS Records in a Skype for Business Hybrid Deployment

Five Productivity Tips to get the most from Skype for Business

As a daily user of Skype for Business and someone who specializes in it, I often see other users struggle with some relatively common usage scenario’s in the client. This blog entry describes 5 productivity tips that will increase the productivity of Skype for Business users in specific situations.

1) Easily Start a Group Conversation from an Outlook Meeting

I frequently see the need for this and it is a real productivity booster. Many times users are participating in a meeting from their Outlook calendar which does not have a corresponding Skype for Business (SfB) meeting or conference.  Typically these meetings have a mix of internal and external participants with . . . → Read More: Five Productivity Tips to get the most from Skype for Business

Persistent Chat with Multiple Front-End Sites and Pools

A quick post about a misleading error you might experience in a Lync Server 2013 topology with one Persistent Chat Pool servicing multiple sites and front-end pools. Using one Persistent Chat (PS) pool for multiple sites or pools is a supported Topology configuration, but the errors outlined in this blog post are triggered after deploying Persistent Chat, or a new Lync Site using an existing PS Pool, and forgetting to set a Persistent Chat Site or Pool policy. I assume this experience is the same with Skype for Business Server, but I have not verified that.

Forgetting to set the Persistent Chat Policy can be tricky because to the end-user, . . . → Read More: Persistent Chat with Multiple Front-End Sites and Pools

How To Stop Lync From Chiming In So Much

[This is a guest blog post authored by Microsoft PowerShell MVP and expert Kirk Munro. You can reach Kirk through his blog at poshoholic.com or through his Twitter handle @poshoholic].

I am often invited into Lync meetings that I want to passively watch and/or listen to on a second screen while I continue doing other work on my main monitor. Unfortunately, whenever I switch the active application away from the Lync client during these meetings, Lync plays the IM notification chime every time someone else in the meeting sends out an IM to the meeting attendees. On some of these meetings, which have dozens of attendees, there is a lot . . . → Read More: How To Stop Lync From Chiming In So Much

Allowing Anonymous Presenters in a Lync Meeting

I have participated in several Lync meetings recently where an anonymous attendee – an external partner or customer for example – was attending the web conference and the organizer wanted them to share content (an PowerPoint presentation for example) but they could not – the option to “Share” in the Lync Web App client was not available.

This is a quick blog post to show organizers of Lync Meetings how to enable anonymous participants to share content when they are participating via the Lync Web App.

When a meeting is scheduled in Outlook, or an existing Lync meeting is edited, there is a Meeting Options button beside the Lync Online . . . → Read More: Allowing Anonymous Presenters in a Lync Meeting

Lync 2013 November Update – A Much Anticipated Client Fix

In case you missed it, the November 2013 Lync 2013 update has arrived. The Lync 2013 client update has some very noteworthy fixes and new features:

The Exchange Calendar (Free/Busy) Presence Integration bug introduced in the last update is now fixed. Participant photo’s will be shown directly in an Instant Messaging conversation window Login Trace Files will be easily accessible right in the main File menu Photo’s can be set from a Public Web Site URL (this feature had previously been there and removed) New Record Options – different resolutions can be selected for client-side recordings.

On the Lync 2013 client we now have full spellcheck and and Presence working . . . → Read More: Lync 2013 November Update – A Much Anticipated Client Fix

Lync 2013 Presence Issues

November 13, 2013 Update: the presence issues with Exchange free/busy that were introduced in the September 2013 Lync 2013 Client update have now been fixed in the November 2013 Update; see Lync 2013 November Update – A Much Anticipated Client Fix.

Recently there as been many reports of Presence issues with the Lync 2013 client. Here is a breakdown of three major known issues and what to do about them.

Exchange Integration Issue Introduced in the Lync 2013 September 2013 Update

The most common problem was introduced in the recent September 2013 update package for the Lync 2013 client. The issue is documented in this support KB article: Presence . . . → Read More: Lync 2013 Presence Issues