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Updated Lync iPhone Client is Available

A quick post to pass along that a new version of the Lync client for the iPhone is available. This update resolves the issue where multiple push notification would occur for a single IM under specific circumstances (listed in the associated KB article below).

The updated iPhone client is available on the iTunes AppStore here: http://itunes.apple.com/us/app/microsoft-lync-2010-for-iphone/id484293461?mt=8.

The corresponding KB article is here: http://support.microsoft.com/kb/2728915.

Note: users should sign-out of the Lync application before applying the update. This will avoid abnormal termination of the Lync session.

A Primer on Lync Audio Quality Metrics

The topic of audio quality can be vast and complex. The purpose of this post is to provide some practical and easy to read guidance on the key metrics used in several Lync Server monitoring reports. This will enable IT professionals to quickly gain insight into the audio quality of a particular Lync call or conference and troubleshoot poor audio quality if need be.

Note: this post is focused on audio metrics for Lync Audio – not enterprise voice audio – although some of the same metrics apply.

See my previous blog post Key Tips to Get Started with Lync Monitoring & Reporting to get started with the Lync Monitoring . . . → Read More: A Primer on Lync Audio Quality Metrics

Lync 2010 June 2012 Updates Available

A quick note in case you missed it – the June Cumulative Updates for Lync Server 2010 and all the Lync clients, including the phone clients, were recently released.

Microsoft’s NextHop has a good summary of all the updates with the appropriate links: Lync Server 2010 Updates Now Available: June 2012.

Note: this Lync client update does include the important security related hotfix released on June 12th for the Lync and Communicator clients:

> Microsoft Security Bulletin MS12-039 – Important – Vulnerabilities in Lync Could Allow Remote Code Execution (2707956)

The patched Lync client version will be 4.0.7577.4098.

Note: These server side updates are necessary for use the . . . → Read More: Lync 2010 June 2012 Updates and New iPad Client

The Lync 2010 Client Audio Codec Selection in Conferences

An update was recently released to knowledge base article 2614343 which describes a Lync 2010 Client update from November 2011. This update enabled the use of the RTAudio narrowband codec for WAN communication to a Lync 2010 Mediation server without the use of Call Admission Control (CAC).

What is more significant about this update (imho), and easily missed, is that this Lync 2010 client update also affects the audio codec selection used by Lync 2010 client during a conference. The change in codec selection during a conference wasn’t previously advertised in the knowledge base article, so it was updated to reflect that. A more detailed description of the change is . . . → Read More: The Lync 2010 Client Audio Codec Selection in Conferences