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Top 10 Facts when Planning a Lync 2010 Client Deployment

If you are in the early stages of planning the deployment of the Lync 2010 client in your organization, the following top 10 points provide some basic starting points and references to common questions and issues.

The Lync 2010 Installation is an Executable; not an MSI. Previous versions of the UC client (aka Communicator) were *.msi files. The Lync 2010 client is shipped as an executable. There were some advantages to going the executable route including the ability to better handle the removal of any previous client (e.g. Communicator), better handling or pre-requisites, and the ability to repair the client at a later date if it needs to. There is . . . → Read More: Top 10 Facts when Planning a Lync 2010 Client Deployment

Lync Address Book – Client Synchronization Errors and Common Problems

Address Book synchronization issues are common with new Lync deployments. Issues usually surface as errors in the Lync client shortly after sign-in (when the address book synchronization is first attempted) and manifest as one of these two errors:

Or, shortly after upgrading from the Communicator client, users will see the following error beneath the contact search text box:

Some address book issues are caused by a problem with the local address book files on the client machine, and other synchronization issues are caused by lack of access to the address book folder (e.g. network access), permissions, or address book configuration on the Lync server.

This post provides solutions . . . → Read More: Lync Address Book – Client Synchronization Errors and Common Problems