Lync 2010 Mobility Service and Documentation Available

Note – this blog post is being continually updated, so check back often.

The Server Pieces

Microsoft has released the server-side components and accompanying documentation to support the new Lync Mobile Clients that are coming out soon:

  1. Server-side Components: Microsoft Lync Server 2010 Mobility Service and Microsoft Lync Server 2010 Autodiscover Service
  2. Documentation Download: Microsoft Lync Server 2010 Mobility Guide

There is also excellent TechNet documentation available for Planning, Deploying, and Monitoring mobile:

  1. Planning for Mobility
  2. Deploying Mobility
  3. Monitoring Mobility for Performance

These server-side components, plus the additional infrastructure changes, will enable your Lync 2010 deployment to support the new Lync Mobility client for the iPhone, iPad, Android, Windows Phone and Nokia mobile devices. The clients will support IM, Presence, Viewing Contact Information, and some Enterprise Voice features such as joining a conferencing, missed call notification, single number reach, call via work, and voice mail.

The server-side components include a new Microsoft Lync Server 2010 Auto-discover Service and Mobility Service.

Mobile devices use the new Lync auto-discover service to find the URL’s for the new Lync mobility service and other Lync Web Services.

There are several additional infrastructure changes will need. The Lync Cumulative Update 4 (CU4) update will need to be applied, and some changes will be needed on your DNS servers, certificates, and firewalls depending on your deployment.

Jeff Schertz has an excellent blog post on deploying the server-side pieces:

Tip: if you are get an “access denied” message when the browsing to the mobility auto-discover URL (e.g. https://lyncdiscover.<your domain>.net), make sure you install the mobility piece using the BootStrapper, not the .msi file.  Eric Weintraub documents this here:

Known Issues

If you are setting up mobile push notifications, there is a common issue whereby the URL filter feature introduced in the CU4 update blocks the mobile push notification SIP messages. You can read the associated KB article and fix here. Tom Arbuthnot has a really good write-up on this issue on his blog.

If you are experiencing some problems and need to know what is already a known issue, check out the Microsoft Lync 2010 Release Notes for Mobile Devices (Clients)

It is available as an MHT file here:

Or as a PDF file here:

The Clients

On December 12th, the Windows Phone 7 Lync client was made available:

On December 13th, the Android client was made available here:

The Lync clients for the other device platforms have been submitted to their respective platform ‘stores’ and will be available shortly.  You can watch this site for updates:

A good overview of the Windows Phone 7 Lync client is available here:

You can see what Lync features will be available on the mobile clients here:

  1. Mobility Features and Capabilities
  2. Mobile Client Comparison Tables

3 comments to Lync 2010 Mobility Service and Documentation Available

Leave a Reply

You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>